PH Quality Awards honor 6 organizations

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The country has recognized six groups from both the public and private sector for their excellence in quality performance in 2014.

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In a forum on Thursday, the Philippine Quality Awards (PQA) commended six organizations and companies in passing its criteria for outstanding performance in quality management in 2014.

Awardees of the PQA manifest excellence in quality management, as well as notable transparency given the intensive screening, judging and assessment of PQA committee, which is composed of industry experts and veterans.

The PQA awards have four levels of excellence, depending on the performance of the candidates’ quality management.

The four levels of awards are: Level 1 or commitment in quality management, Level 2 or proficiency in quality management, Level 3 or mastery in quality management, and the highest, which is Level 4 or the PQA for quality excellence.

In 2014, Level 1 awardees include the Department of Science and Technology Region 2, Collegio de San Juan de Letran – Manila, and Lyceum of the Philippines Laguna Inc.

The Level 2 awardees were Japanese auto electronic parts maker Rohm Electronics Philippines Inc., San Miguel Group bottle producer SMC Yamamura Fuso Molds Corp., and Calamba, Laguna-based electronics firm STMicroelectronics Inc.

Philip Jason Roque, PQA program officer, said that since its launch in 1997, the PQA has received more than 120 applicants, of which 65 emerged as PQA awardees.

Of the total 65 awardees from the public and private sector, he said only United
Laboratories or Unilab (Philippines) Inc. has reached the highest level of award — the Level 4 or the PQA for quality excellence — in 2008.

He added that two thirds of the 65 awardees since 1997 come from the private sector, while the balance or 10 to 15 of them are in the public sector.

To date, Roque said the PQA is now in the process of scheduling the awarding of 2015 awardees, but declined to give further details. He said 14 groups have submitted applications, but not all of them are awardees.

Applicants for the PQA yearly are judged on quality management based on 7 criteria: leadership, strategy, customer, measurement analysis and knowledge management, workforce, operations, and the business results, which has the most significance in determining the quality performance of a group.

The PQA is based on the Malcolm Baldrige National Quality Award in the US, which awards American firms and organizations in all sectors for their performance excellence in quality management using the Baldrige Excellence Framework.

The Baldrige framework, which the PQA follow, is updated every two years, with the PQA criteria and framework updated every five years, Roque said.

Republic Act 9013 or Philippine Quality Award Act mandated the creation of PQA to encourage public and private organizations to attain quality excellence in production and delivery of its good and services.

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