Practo, Uber form partnership

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Practo, Asia’s largest healthcare booking platform, and Uber, the world’s leading ride-hailing technology platform have announced a global partnership that will make it easier for consumers to reach doctors.

Practo users across Philippines, Indonesia, India and Singapore who book an appointment on Practo’s app will be able to see the closest Uber available when they get a reminder alert for their appointments. Users can then click the reminder notification and complete the booking process. New users who book their first appointment on the Practo app can use the promotion code UBERPRACTOMNL to avail two free rides, up to P300 per ride, with Uber. This offer is valid till December 31,2015.

In addition to viewing the estimated fare and how long it will take for the Uber to arrive, the driver’s app will be prefilled with the final destination’s address at the very beginning of the trip. On requesting an Uber, the user’s final destination will be autofilled on the driver’s app once the trip starts, making the entire experience seamless. The next phase of integration will involve notifying the user to request for an Uber, an hour prior to the appointment.

“We work relentlessly towards providing a simplified healthcare experience that reduces consumer stress and anxiety at every level. We realized that transportation issues often bring additional stress to a doctor’s visit—having to drive through traffic, then hunt for parking—all while you or your loved one is sitting in the car feeling ill is a terrible experience. There are also many patients who may not be able to drive themselves to a doctor at all. Our goal with this partnership is to completely remove this anxiety by integrating with Uber’s incredible experience and bringing that to our consumers,” said Practo founder and Chief Executive Officer Shashank ND.


“At Uber, our mission is to bring safe, convenient and reliable rides at the push of a button to everyone, everywhere. We are delighted to partner with Practo to provide people with convenient access to quality healthcare services. The technology integration through this partnership reflects our common commitment to create seamless experience for all our users,” said Mike Brown, Uber regional general manager for Southeast Asia and Australia, New Zealand.

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