BUSINESS process outsourcing (BPO) firm Prople Inc. expects revenue growth of 15 percent this year on the back of increased outsourcing by small and medium enterprises (SMEs) of their financial and accounting as well as payroll services.
Juan Paolo Araneta, Prople’s head of business development group and project management, said in a press briefing on Tuesday that the company expects its outsourcing business to grow by 15 percent this year, a growth pace which he described as quite “aggressive” compared to the average revenue growth of 10 percent in the past two years.
Mandaluyong-based Prople is engaged in providing business solutions to SMEs, new companies, and some large multinationals through outsourcing. The business solutions it provides include financial and accounting services, HR & payroll services, and data management services.
The company is leveraging more on firms outsourcing Prople’s financial and accounting services and payroll services to cut down on the need to hire full time employees or FTEs.
Prople’s data management services include providing data storage and security to its clients which are mostly in the retail, manufacturing, banking, and leasing and development sectors.
Bulk or 60 percent of Prople’s revenues come from its financial and accounting services, 30 percent comes from HR and payroll services, and the remainder from data management services.
Prople said it generates 50 percent of its earnings from SMEs and new businesses, while the other 50 percent comes from large multinational companies The company is currently servicing 140 clients—120 are based locally while the 20 are large international firms.
Araneta also said the company plans to open a new office somewhere in the southern part of the country within the year, which will house 350 employees once completed.
The new regional Prople office is a converted operations office that previously sourced talents for its Mandaluyong office. Araneta said Prople is also looking at expanding the regional office to a “nearby” location.
The company already employs 280 agents at its Mandaluyong office from the 50 employees it had when it started in 1996.
Araneta said the company is also “aggressively looking into partnerships in related services” such as agreements with hardware and biometrics devices providers, as well as with auditing firms.
“We’re about to close three [partnerships]now. Hopefully within this month we can sign a MOA [memorandum of agreement for partnership],” he said.
Established in 1996, Prople is a BPO company that provides cost-efficient solutions and services to businesses, especially in the financing and accounting division, HR and payroll, as well as data management. Its California-based subsidiary K&A Global Management Company holds its international accounts.