Punctuality key to sustained business

For De Rider Courier Services, on-time delivery is a must, not an option

From the frustration of late deliveries arises a new courier business that aims to deliver its packages within the stated next-day agreement. Last Christmas, five close friends who also happened to be former colleagues---Jem Figueroa and his wife Ria, Edmeland Joanne Macatangay, and Alma Agustin---had to contend with the parcels that they were either sending or receiving arrive hours or even days after the promised ETA.