MANY of us in academe have had varying exposure to quality assurance activities in our respective institutions. UNESCO defines quality assurance as “the systematic review of educational programmes to ensure that acceptable standards of education, scholarship and infrastructure are being maintained.” Systematic review covers vision, mission and goals and being articulated by the curricula, instruction, facilities and physical plant, student services, research, administration, civic engagement.

Business initiated Quality Assurance (QA) which the education area picked up in the face of the different emerging issues on “purpose and fit” of education. Quality as the common purpose has not been easy to define since its meaning depends upon individual perspectives. QA practices in our times today is the product of several influences among which is the Bologna Accord which has had a world-wide influence on QA framework and processes.

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