For a company to have lasted – and grown – these past 37 years, there has to have been some logical formulas to success. Here they are, according to AAI’s founder.

■ My one principle in life is simple: I won’t ask anyone to do something that I can’t do myself. If my staff told me that an airline wouldn’t accept a shipment because they were full, I would go down to the receiving area and talk to them until they accommodated it, labelled it and loaded it onto the aircraft. You have to be persistent to get things done.

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