ATTY. ERIC LANDICHO
During one of your long-haul travels, when you arrive at your hotel at an ungodly hour and have neither the energy nor the sense of direction to get yourself a bite to eat, your usual recourse would be room service. At this point, you’re probably cranky, a bit disheveled, and in no condition for human interaction. And yet you will have to interact —when you call the kitchen to place your order and when the room service attendant arrives with your meal.