Ma. Lourdes N. Tiquia

THERE are four names that are in the forefront of airline and telco services in this country: Lucio Tan and Lance Gokongwei for PAL and CebuPac, respectively; and Manny Pangilinan of Smart and Jaime August Zobel de Ayala of Globe. Four names that decide whether you have rights or none. Four names that earn in the hundreds of billions of pesos by providing lousy service to Filipinos.

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