Sky launches customer service through text

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With life becoming more fast-paced, people nowadays require services to be on-the-go and respond quickly. To meet with people’s evolving lives, Sky digital cable TV and high-speed internet service provider in the country has launched a new customer service experience fit for an increasingly connected Philippines.

SKY subscribers now have a new way to send inquiries and request for assistance when they need it. The ever helpful SKY customer service team can now be reached via text messaging on all mobile networks. SKYcable, SKYbroadband, and Destiny Cable subscribers can simply text any concern about their subscription experience to 23662. No special keyword is required. Those in need of assistance can simply send a text message and a customer service representative is guaranteed to reply within two hours. Texts to the hotline are free.

Those who would rather make inquiries via social media can meanwhile log-on to facebook.com/myskycable or facebook.com/destinycableph. They may also try the twitter handles @skyserves or @destinycableph.

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