Smart Communications (Smart), the wireless business group of Philippine Long Distance Telephone Co (PLDT), and electronics manufacturer Samsung are expanding their long-standing partnership to deliver full-service package business solutions to the enterprise market.
“This partnership definitely adds value to the services we provide our customers and bolsters our position as the preferred and trusted ICT provider of large enterprises,” PLDT Executive Vice President and ePLDT President and Chief Executive Officer Eric Alberto said.
He said the service offerings of PLDT and Samsung were designed for corporate clients like the Smart M2M (machine to machine) solutions, PLDT Cloud and Internet of Things.
PLDT/Smart and Samsung will co-develop specialized business solutions for the enterprise level with an “Operated Dedicated Support” agreement, including dedicated after-sales hotlines for business-to-business handset models, and full participation in commercialization and co-branding in marketing efforts, Alberto said.
“We are confident that through this continued support and partnership, the PLDT Group will sustain its leadership and bring forth exciting solution bundles, both in hardware and software offerings to the market,” he said.
Samsung Philippines President Harry Lee said the extended tie-up “will greatly benefit our market in terms of marketability of Samsung when partnered with a longstanding enabler such as PLDT and Smart.”
“We are hopeful that this collaboration can give compelling business innovations suitable for the current market,” he said during the contract signing.
Since partnering with Samsung, PLDT/Smart has offered specialized business packages that bundle unique Samsung devices with business connectivity and solutions targeted at both Enterprise and SME businesses.