SYKES, of the pioneers in the business process outsourcing (BPO) industry in the Philippines, unveiled its newest facility at Ayala’s ATC Corporate Center in Alabang, Muntinlupa on Thursday.
This is Sykes’ first hub in southern Metro Manila and their sixth facility in the Philippines.
“We are very excited with the opening of the Alabang site. We are confident that it will play a vital role in the company’s efforts to further increase its business in the Philippines,” Sykes vice president for Philippine operations Dean Van Ormer said, adding that the Philippines remains one the best performing markets among Sykes’ global network.
Measuring more than 12,000 square meters, Sykes Alabang will occupy five floors of the ATC Corporate Center. It will open more than 2,200 employment opportunities to cater to their existing and upcoming clients, most of which are top players in their respective industries.
Van Ormer added that the new investment is part of Sykes’ desire to help boost economic activity in the Philippines and to demonstrate its commitment to the community.
He said that as the company grows its operations, it also hopes to increase its social responsibility footprint in the Philippines.
He revealed that Sykes is refurbishing the computer laboratory of Pedro E. Diaz High School in Muntinlupa as part of the company’s continuing education advocacy in the Philippines.
Through its philanthropic arm, Sykes Cares, the company has spearheaded several education-based advocacies over the past 20 years.
These include the Night High School Scholarship Program in partnership with Sienna College and Springboard Foundation, which gave 49 students a chance to study high school and college for free.
Sykes has also embarked on disaster relief operations such as house building efforts for the Yolanda (international name: Typhoon Haiyan) survivors in Daan Bantayan, Cebu.
“Growing Philippine communities has always been an important mission for Sykes. As we grow our presence in the country, we make sure that we make a positive impact in the lives of Filipinos,” Van Ormer stressed.
Sykes senior vice president for regional operations (APAC) Mike Henderson and Van Ormer led the inauguration of the site in a formal ceremony, attended by key company representatives.
The company currently employs more than 15,000 Filipinos.