The heart of a charity worker

Evangeline “Vangie” Villegas, a social worker at the office of Philippine Charity Sweepstakes Office (PCSO) General Manager Alexander Balutan, understands the plight of patients who seek financial or medical assistance.

A single mother who struggled to support four children, including a child who had a heart illness, Vangie would always encounter angry patients during interviews but she has learned the art of handling them well. To calm them, she patiently encourages them to settle down and tells them that she is ready to listen to them.