The ugly side of St. Luke’s Medical Center

When my son, Alfredo Jr., suffered a stroke last March 31, my immediate impulse was to take him to the St. Luke’s Medical Center in Quezon City which, I thought, has the most modern medical facilities and the finest doctors in town.

It was a decision I rue today. My resentment rose when I discovered the ugly side of the hospital during my bitter and stressful encounter with its billing department over the release of the body of my son, who died at its Intensive Care Unit last April 26.