Three cities rising as BPO destinations


The Information and Communications Technology Office of the Department of Science and Technology (DOST-ICT) wants three cities in the Philippines to be included in the Tholons Top 100 Outsourcing Destinations Rankings.

In a statement, DOST-ICT Undersecretary Louis Casambre said that, “The goal of the Next Wave Cities Program of the DOST-ICT Office and the Information Technology-Business Process Association of the Philippines (Ibpap) has always been to develop globally preferred outsourcing destinations outside Metro Manila.”

He added that, “Our goal for 2016 is to add three more cities from the Philippines in the top 100.”

In line with this, five Next Wave Cities, or cities outside of Metro Manila that have developed the required ecosystem to support the information technology and business process management (IT-BPM) industry have moved up in the Tholons Top 100 Outsourcing Destinations Rankings, according to the report released last week.

Davao City and Bacolod moved up one notch from their 2013 ranking (70 and 94 respectively) to their 2014 rankings (69 and 93 respectively), while Santa Rosa, Laguna, moved up two notches from 84 to 82 in the ranking.

Next Wave Cities Cebu and Baguio, ranked 8th and 99th, respectively, kept their spots in the Tholons World Rankings, while Metro Manila overtook India’s Mumbai to take the second spot in the world rankings following the city of Bangalore, also in India.

A total of seven Philippine cities made it to the Top 100 rankings with two cities making it in the top 10.

“We have been getting a lot of support for the Next Wave Cities Program; from local ICT councils, local government units, the academe, to regional offices of the Department of Trade and Industry and DOST, together with the Information Technology Business Processing Association of the Philippines, and we intend to maintain our efforts in bringing inclusive growth to the countryside,” said Emmy Lou Delfin, Next Wave Cities Program Manager.

The Next Wave Cities Program, a joint project of DOST-ICT and IBPAP, promoted the industry to countryside stakeholders and students in nine cities through the Next Wave Cities Road show last year.

The Next Wave Cities Road shows have been running for three years and have resulted in more cities starting the own development efforts to get them ready for IT-BPM locators, and more people getting better understanding of available careers in the industry.


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