TOYOTA Motor Phils. (TMP) last week announced a “special service campaign” for the spiral cable of the Toyota Innova, Fortuner and Hilux sold in the country from November 2004 to June 2010.
TMP explained that the shape and location of the spiral cable retainers may cause some connectivity loss related to the vehicles’ airbag system. In such cases, the driver-side airbag may not deploy in the event of a crash.
TMP clarified there are no incidents reported that are related to the condition.
As part of the service campaign, authorized Toyota dealers will replace the spiral cable assembly free of charge. TMP said it will notify all owners of the affected vehicles, advising them to set appointments with their respective dealerships.
TMP First Vice President for Corporate Affairs lawyer Rommel Gutierrez said that the service recall is “in line with Toyota’s firm commitment on product safety and quality.”
“We value our customers’ safety, thus our company decided to hold such campaign to ease their concerns on this issue,” Gutierrez said.
For more information, call the Toyota Customer Assistance Center at 819-2912 or visit any Toyota dealership.