Ernesto F. Herrera
According to figures from the IT and Business Process Association in the Philippines (IBPAP), revenues of the IT-BPO industry are expected to reach $16 billion by end-2013, while the number of employees is seen to hit 960,000. The industry is also likely to exceed its target of raking in $25 billion in revenues by 2016, due to the faster year-on-year growth of 19 percent that it has been experiencing.