INFORMATION technology services provider Vega Global announced it is expanding its operation by opening a 24/7 contact center in Manila to facilitate the demand for its audio-video projects globally.
“This is a significant step in Vega’s growth and commitment to the audio-visual business in the Asia Pacific region and is part of our continued expansion to serve our local and multinational clients,” Vega Global Managing Director Laurie Chow said in a statement.
The contact center is located at the company’s Philippine office at the Ortigas Business Center in Pasig City with a staff of 30.
Vega’s client base is a mix of multinational operations and local businesses utilizing AV solutions.
“Our contact center is plugged into our global network and will allow our clients to instantly communicate with us via video conferencing, toll-free phone lines, email, or live chat at any time of the day or night,” said Matthew Deayton, director for Global Business Development at Vega Global.