A weaker peso is beneficial to the country’s business process outsourcing (BPO) industry, according to Contact Center of the Philippines (CCAP) President Benedict Hernandez.
Addressing the International Contact Center Conference and Expo (ICCCE) 2013 in Cebu, Hernandez said a strong peso is not good for the local (BPO) industry as it allows for cheaper operational costs of offshore outsourcing services in other Asian countries.
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