Weak peso still beneficial to BPO industy operations

A weaker peso is beneficial to the country’s business process outsourcing (BPO) industry, according to Contact Center of the Philippines (CCAP) President Benedict Hernandez.

During the International Contact Center Conference and Expo (ICCCE) 2013 recently held in Cebu, Hernandez said a strong peso is not good for the local BPO industry as it allows for cheaper operational costs of offshore outsourcing services in other Asian countries.