In these uncertain times, there are heroes who serve by saving lives, and there are heroes who serve by keeping most citizens safe and connected at home.

The line of duty is drawn using a broader stroke these days. This term is reserved to describe duties of individuals associated with a certain level of responsibility. But those who still get the job done in the face of today's situation have given a new meaning to the phrase. From health workers, frontliners, police officers and the media, those in the line of duty now include delivery guys, bank tellers, grocery employees, service repair crews and e-load resellers.

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