Digital solutions to help businesses open safely in the ‘new normal’

In this “new normal,” businesses would try to ensure the safety of both their employees and customers. So far, I experienced two banks’ implementation of their own contact tracing by requiring clients to fill out a form. What bothers me is using a pen held by others as this will be adding exposure to contamination. One bank required customers to fill up a logbook where one could see a list of names and phone numbers. It does not follow data privacy laws. Another bank did much better. Each client fills up a form and submits to a bank teller along with their deposit.  If each one carries a pen, it could minimize contact. Better yet, they need to establish contact-free solutions.

I know some large-scale companies have started safety protocols, but what about the small and medium-scale enterprises? Regulatory Technology (Regtech), startup Unawa launched SafePass and SafeForm, two digital solutions to help businesses operate in the new normal.