THE Manila Electric Co. (Meralco) on Monday gave assurances that its customers would continue to have electricity, even if they had not paid the bills they incurred in the past months.
“Wala ho kaming magiging anumang disconnection in the next months, meaning hanggang end of August ay wala ho kaming gagawing anumang disconnection sa ating mga customers (Meralco will not issue any disconnection notice until the end of August),” Meralco spokesman Joe Zaldarriaga said in a virtual briefing.
Zaldarriaga and Lawrence Fernandez, Meralco’s head of utility economics, said their customers would be given more time to understand their bills.
“We said that we will extend it up to end-August and perhaps if needed, might be further pushed more in terms of length of duration,” Zaldarriaga told reporters.
Meralco deferred meter reading and bill delivery because of the quarantine lockdown.
The power firm announced a staggered payment scheme that provides reprieve to customers, in compliance with the Energy Regulatory Commission’s advisory.
Meralco offered a four- or six-month installment payment plan, depending on the customer’s consumption in February 2020. It added that it would be “very, very considerate” in customers’ payment of bills for the duration of the quarantine period.