Dear PAO,

My sister gave me a gift coupon that she got from a wellness center. The manager gave it to her, as she was a frequent visitor. When I tried to use it last week, I was not able to avail of the supposed benefit because the staff said that it was already expired. I was confused because all along I thought gift coupons have no expiry. I have other gift cards in the past that I purchased, and those have no expiration dates.

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