Alorica Inc., a global leader in customer experience, is providing returning overseas filipino workers (OFWs) with employment opportunities that come with competitive salaries, medical benefits and skills-enhancement training, particularly in English communications, online learning and the opportunity to continue furthering their studies. This is part of Alorica’s efforts to hire 4,000 new employees for its Philippine sites in the next few months to meet the high demand of the business.

Since the onset of the Covid-19 pandemic, over 58,000 OFWs have returned to the Philippines after losing their jobs temporarily or permanently (Overseas Workers Welfare Administration, July 21, 2020). Alorica is offering both agent and non-agent career paths for OFWs and thousands of Filipinos across the country looking for employment. For agent positions, new hires may progress as Subject Matter Experts or Team Leaders after six to 24 months of tenure, and potentially move up to Operations Manager after 48 to 72 months of tenure. Meanwhile, non-agent career paths in the company include roles in recruitment, administration, human resources, training, and information technology.

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