WHEN the coronavirus pandemic began to have a serious impact on business, which began about the beginning of March in most countries, one of the few encouraging developments was the apparent relative ease with which most companies transitioned to remote work, or “working from home.”

The business world’s unexpected ability to make a virtue out of necessity at first seemed to bode well for the world economy’s eventual recovery from its pandemic collapse. Since businesses seemed to adapt so quickly, the logical assumption was that they would be able to learn to become even more efficient and productive the longer the “new normal” dragged on. With no certain end to the pandemic in sight and with the even most hopeful estimates putting it no sooner than the later part of 2021, that businesses seemed to be embracing remote work made the prospects of shifting from economic damage control to some recognizable growth trajectory appear a bit more likely.

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