Sitel boosts talent acquisition with data-driven app

As part of company-wide digital transformation strategy, Sitel revamped its hiring process with data-driven software, building an end-to-end digital hiring process, decrease attrition and future-proof its talent acquisition processes.

The global business process outsourcing (BPO) firm partnered with Harver, a pre-employment assessment platform, that allows its recruitment teams to gather and utilize data remotely and effectively to improve both the candidate journey and the hiring process.