Cultural transformation or bust?

The good news is that sooner or later, the pandemic will end. The bad news is that the crisis has caused so much disruption that only the organizations that adopted new ways of doing things and have become agile, digital and resilient will likely succeed. Companies wanting to return to normal operations must rethink not only their strategies, but, more importantly, their culture.

An anonymous writer, perhaps inspired by Peter Drucker, wrote, “Culture eats strategy for breakfast, operational excellence for lunch, and everything else for dinner.”