Cleaning up the mess at PHLPost

FROM time to time, a reader will contact me to ask for help resolving a problem; although this is not my favorite part of the job, the rather privileged position I have carries with it some responsibility, as I see it, and so I do my best to be of service. If I was like some entire families of “media personalities” who have figured out how to profit handsomely from doing exactly the same thing, I’d probably find a way to bill somebody for it, but I apparently learned the definition of “value-added” from a dictionary that is not in general circulation here.

One such problem that landed in my inbox within the past couple of weeks involves mail delivery – or more to the point, the lack of delivery – in and around Bacolod City. According to my correspondent, mail deliveries, if they are made at all, have been taking between five and 10 months, even for domestic mail. This has obviously posed some difficulties for customers; this being the 21st century, people only rely on the mail for things that cannot be delivered by other means, such as replacement ATM or credit cards, or tax documents that require a physical copy.