GCash used as conduit by scammers

CHITO Maniago, the vice president for corporate communications of GCash, wrote to The Manila Times in response to this column’s write-up last week. In the interest of fair journalism, let me quote verbatim the main body of Mr. Maniago’s letter dated April 24, 2021:

“First, we would like to apologize for the inconvenience your friend went through in transmitting money using our app. This is most unfortunate since GCash is committed to helping Filipinos send and receive money in the most secure and convenient manner. This is very important now more than ever as the country battles a health crisis.