Following the country's first virtual bank license issued to the Overseas Filipino Bank, a digital onboarding platform was introduced to help consumers open a savings account within 15 minutes. This exciting development for the Philippines helps pave the direction for greater digital and financial inclusion.

To explore the emerging technology in security and user experience in digital banking, I talked to Frederic Ho, vice president of Jumio, Asia Pacific, over a Zoom conference call. Mr. Ho offered his perspectives on the considerations financial institutions need to remember to ensure a successful rollout of digital financial services. Aside from establishing the digital identity of customers, Jumio helps organizations meet regulatory compliance including Know your Customer, anti-money laundering and General Data Protection Regulation.

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