Carrying the mission of life insurance forward with malleability and excellence

I RECENTLY addressed life insurance distribution leaders at the 2021 General Agents and Managers Association (GAMA) Leaders Convention. The event carried the theme "Malleability and Excellence in the New World," encouraging attendees to carry on the industry's mission and respond to the changes in 2020, which have lasting implications in life insurance.

The pandemic triggered economic shock among clients, challenging their capability to commit to financial plans. It also intensified the sophistication of their needs with new risks and preferences that financial service providers should address.