Eighteen months into the pandemic and the fight continues. Nowadays it's matira ang matibay (survival of the fittest).
The pandemic is truly becoming a complex problem to solve with behavioral challenges among the compounding factors. Behavior, or the way someone conducts oneself, is a critical point in any problem-solving exercise and is usually the "deal breaker", so to speak. A company may have the best strategy in place but without employee adoption it becomes irrelevant. This is where HR should come in - tying behavioral requirements to KPIs that then become part of the overall intervention program a company implements to achieve the desired business objectives – to get everyone aligned.
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