CONSIDER Winnie, a US immigrant visa applicant who had been considered documentarily qualified (DQ) after having submitted all the documents, paid all the visa fees, etc., almost two years ago.

Picture her in several group chats ("ward support groups") with best friends forever Paula, Gina and Desi, all of whom also have their own visa applications. The members in the chat groups are all DQ and they keep comparing notes about the email notices they receive from the National Visa Center (NVC).

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