THE surge in online transactions during the pandemic has led to a significant rise in consumer complaints and instances of digital fraud, data show.

For consumer complaints, "from 2019 up to now we have seen a rise of around 600 percent," Trade Undersecretary for Consumer Protection Group Ruth Castelo said.

Premium + Digital Edition

Ad-free access


P 80 per month
(billed annually at P 960)
  • Unlimited ad-free access to website articles
  • Limited offer: Subscribe today and get digital edition access for free (accessible with up to 3 devices)

TRY FREE FOR 14 DAYS
See details
See details