You can sell almost everything by being likeable

LAST Sunday, I received a greeting from Bernie (not his real name), a former co-employee who would send me best wishes almost every weekend. It was the usual portrayal of cheers and gladness that people do over social media. This time, instead of a thumbs-up icon, I replied to Jun so that he could imagine me with a warm, smiling face.

In no time, this old-time former colleague dropped the bombshell. He needs financial help for his maintenance medicines.