HR digital transformation

The human resources (HR) department is probably the most impacted group in any organization since the pandemic struck. One reason is the acceleration of digital transformation among companies where nearly three quarters (74 percent) of the businesses surveyed in the Philippines have embarked on the digital transformation journey at the height of the health crisis in 2020, according to a study commissioned by Epson. This makes it more difficult for the organization's culture to adapt to the digitization that's sweeping the company, presenting challenges to HR professionals.

Another driver is the work-from-home arrangement which is now transitioning to hybrid work, i.e., a combination of remote work and on'site work. This is creating challenges to HR groups in the areas of staffing, performance management, and ensuring productivity. Lastly, these drivers are forcing HR operations to transform and digitize to align with the digital transformation strategy of the organization.