Kaizen must be prioritized over ISO certification

LOOK at your business operations from a fresh angle. If not, hire a consultant to give you a different perspective. How much money you don't know you're losing because your operations is saddled with muda or visible and invisible wastes? I know of many managers who may not even realize it. That's because they're not adept in Kaizen and Lean Thinking.

Truly, the biggest problem is the problem that we don't recognize.