ASKING for a salary increase is a sensitive and tricky issue. Even the most confident and hardworking person would hesitate to request for a pay increase. That's because you're afraid the boss might not want to give in to your request. That's the reality of corporate life and the inherent tension it brings to a boss-subordinate relationship.

Seen it that way, how can you reduce the tension? Or, how can you make a possible rejection work for you? I'm looking at this issue from a different angle – from the viewpoint of Shigeo Shingo (1909-1990), one of Japan's famous industrial engineers. He was credited for creating many management strategies like set-up reduction, just-in-time, pull system, mistake-proofing, and zero quality inspection that are still being used today by dynamic organizations.

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