THEY say seasons change and so do we. This adage speaks volumes about turning over a new leaf, of seizing the right opportunity to improve and sp ur growth. In corporate talk, this means that as businesses prepare to wrap up the year on a positive note, it is proper to look back, not just on the gains but also the hits and misses to harness lessons and be able to apply them in the coming year.

Early last year, businesses faced the challenge of running operations amid lockdowns and pandemic restrictions. Along with it came the need to allay the fears of employees and, to a large extent, clients and the public. Most efforts paid off. The latter half of 2020 through 2021 was described as a period of recovery and rightfully so. A World Bank report cited that more businesses reopened during November last year, or 63 percent from 45 percent a few months prior. This was attributed to the gradual easing of pandemic restrictions.

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