AS we are near the tail end of the Covid-19 pandemic, it is important to refocus the business as it manages the long-term effect of the health crisis. It is the best, and probably the perfect, time to move on to shared service operations given the current upbeat outlook for economic growth.

Managing cost without sacrificing quality is a key business goal. One of the best strategies to achieve this is by contracting workforce talent across the globe, which allows businesses to tap favorable labor market conditions that provide for well-educated and high-quality talent at reasonable costs.

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