This dynamic airline prefers Lean over Six Sigma

ARE you aware of the best problem-solving tool? Let's say your top management tasked you to consider Six Sigma and gave you six months to solve the issue, then what would you do? Would you follow the instruction hook, line and sinker?

Before answering that question, let me tell you that it's a real case that was posed to me by Marimar (not her real name), a Filipino manager based in Papua New Guinea. I told her we can do it better with my Kaizen Blitz program. Using my eight-step problem-solving process, any organization regardless of business, culture and size needs only nine hours in a virtual workshop spread in three hours a week.