THE efficiency of supply chain and logistics systems could make or break a business. A small challenge could trigger a wildfire of inefficiencies. For instance, a store has run out of a specific product and has placed a replenishment order. Without a backup plan and foresight, the product's availability would be highly dependent on this sole supplier, leading to delays and impacting the consumer experience.

Most recently, the global supply chain has gone through massive delays in the movement of goods due to the pandemic. In Southeast Asia, for instance, container vessels may have to wait five to seven days from a maximum of two days to unload shipments in Singapore due to port, depot and warehouse congestion.

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