REGIONAL President and Chief Executive Officer of TransUnion Philippines Pia Arellano has repeatedly stressed that banks must now focus on the importance of "unserved," any individual who has never opened a traditional credit product and "underserved," those who have minimal credit participation, limited to a single type of credit product and have been active in the credit market for at least two years, consumers in the credit finance industry.

According to the provider's new global study entitled "Empowering Credit Inclusion: A Deeper Perspective on Credit Underserved and Unserved Consumers," there are significant volumes of unserved and underserved customers in countries with more developed credit as those with emerging credit economies.

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