A MANAGER'S job is to get things done through other people. A manager must therefore motivate his/her people to do their job well. In a changing work environment like the Covid-19 pandemic, several factors can affect motivation, and this makes a manager's job more interesting and challenging.

Sometimes, a manager may encounter a situation where a highly-skilled employee is not performing well. The problem may not be lack of skills or training — it is often lack of motivation.

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