THE collaboration between Smart Communications and P.I. Works won the two companies the APAC Operator Award for 'Best Example of Automation Deployment' at the recently held FutureNet Asia Event in October 2022.

'Customer insight is a key element of how we design, build and optimize our networks, with our end goal of providing superior customer experience,' said Eric Santiago, PLDT Network head. 'This partnership with P.I. Works helps us further improve our network based on real-time customer experience, taking us closer toward our goal of operating a 'zero-touch network'.'